My Memorial Hermann and MyChart are developed by Epic Systems Corporation; please refer to Epic’s Mobile Application Privacy Policy for Patients for more detailed information about the limited ways they may interact with your information to make your use of My Memorial Hermann possible.

My Memorial Hermann and MyChart may interact with your sensitive data to provide certain features, such as video visits or mobile appointment check-in. The first time you try to use any of these features, we will ask for your consent within the app and will only allow you to use a feature if you give consent. You do not have to provide consent if you do not want to allow My Memorial Hermann to interact with your data as requested.

My Memorial Hermann and MyChart may offer location-based check-in for in-person appointments or allow you to find healthcare providers near you. The first time you try to use any features that use your location, we will ask for your consent within the app and will only access your location if you give consent. You do not have to provide consent if you do not want to allow My Memorial Hermann to use your location. We do not store your location data.

My Memorial Hermann and MyChart may provide links to websites and other third-party content that is not owned or operated by us. The websites and third-party content to which we link may have separate privacy notices or policies. We are not responsible for the privacy practices of these websites. Learn more »

View Memorial Hermann's general privacy policy »


Some non-employed affiliated physicians use Community Connect, an extension of Memorial Hermann's Epic System, as their medical record.